When you are not able to access your Gmail it seems a kind of troubling situation or sometimes a headache. In order to fix this issue when you are not able to open your mail, you need to find a root cause of an issue. It might be your browser issue, malware infection or in your Gmail itself.
Here, we are going to discuss some general causes that may be responsible and not allowing you to open an email on your account.
Individual messages
In case, you are facing issues in opening one or two emails, it might be an issue in the content of your mail. For instance, they contain HTML or any other code which Gmail is not able to display. You need to contact the sender of mail or you can try to open your mail through a desktop client over POP or IMAP protocols.
Gmail Error
It might be a temporary error that Gmail is not showing your emails, wait for a while and try to access your mails again. You need to check Google App status dashboard and you find any problem listed there just click on link and to see details with an estimation of time of when the fix will arrive.
Browser problem
Your browser problem may create an issue in checking your mail messages, but you can quickly check the issue by launching your mailbox on another browser. You can check browser instructions for clearing cache and cookies and reset the settings and you can disable potential troublesome extensions and add-ons. You can try once by un-installing and then re-installing browser or replace files that have been corrupted. You need to make sure you are running your mailbox on latest browser so that you don’t face any incompatibility issue.
Further troubleshooting
Another reason you can say your internet connection is creating issues in accessing your emails, you can check the speed of your internet connection by visiting some other sites and try to download some files. One more reason could be there like your security program is interfering with your mailbox; you need to keep your antivirus updated and check if Gmail is blocked or listed as a dangerous site.
If you have some other issues on your mailbox, you can make a call on Gmail Customer Care Number UK.
